We are a seasonal tourist location and our hours do vary depending on whether it’s the school holidays or term times. .

Our main season starts from the first day of the Easter Holidays and finishes at the end of the October Half Term holidays

Please be advised we are a working factory and therefore do NOT run the tours on a weekend.

Factory Tour Entry Times: (Monday to Friday)

14th to 18th October - CLOSED

21st to 25th October - Open 1 to 3pm

28th Oct to 1st Nov - Open 1 to 3pm

The factory tour is self-guided so you can spend as long as you like viewing our factory production areas from the public gallery. Typically, a visit will last between half an hour and an hour and depends on whether you choose to take part in the rock rolling or chocolate lolly making activities. You may also experience delays during the school holidays, particularly during bad weather when we are at our busiest.


Whilst on the tour you may wish to take part in the activities. You can choose to roll a stick of rock with a letter of choice through the centre or make your own chocolate lolly. These are priced at £1.50 per activity per person. These activities can be paid for at the activity points within the tour.

Entry to the tour will give you access to the public viewing gallery where you can see rock, biscuits and chocolates being produced and is priced as follows:

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